Terms of sale

Template drafted for launch. It must be reviewed by a lawyer and completed with the company details before going live.

1. Who we are

The website www.textilbrand.com is operated by [COMPANY NAME], registered office [Registered office address], [Italy / Spain], company registration [Company registration number], VAT number [VAT number], email hello@textilbrand.com, phone [+39 / +34 phone number] ("Textilbrand", "we", "us").

2. Orders and the contract

An order placed on the website is an offer to buy. The contract is formed when we confirm your order by email. We may cancel an order if the product is no longer in stock (stock is limited and updated regularly), if the delivery details are incomplete or if the price shown is obviously wrong. In that case we will let you know and refund any amount you have paid.

3. Prices

Prices are in euros and include VAT. Delivery costs are shown separately before you place your order. The discount shown on a product is measured against the brand's list price.

4. Payment

You can pay in cash when your parcel is delivered (cash on delivery). The invoice is issued in the name of the person or company given in the order.

5. Delivery

We deliver to Italy and Spain within the delivery times shown at checkout, counted from the order confirmation. The risk for the products passes to you when you, or a person you have nominated, take possession of the parcel.

6. Right of withdrawal

Under EU consumer law (Directive 2011/83/EU) you have the right to withdraw from the contract within 14 days of receiving the products, without giving any reason. Textilbrand voluntarily extends this period to 30 days. Return shipping is paid by Textilbrand. The details, including the model withdrawal form, are on our Returns page. We refund you within 14 days of the day you tell us you are withdrawing; we may wait until we have received the products back.

7. Legal guarantee of conformity

All products are covered by the 2-year legal guarantee of conformity from delivery (Directive (EU) 2019/771). If a product is not in conformity, you are entitled to have it repaired or replaced, to a price reduction or to end the contract.

8. Intellectual property

The trademarks shown belong to their owners and are used only to identify the original products we sell. The content of the website (text, graphics, code) belongs to Textilbrand.

9. Complaints and disputes

For any complaint, write to us at hello@textilbrand.com. If we cannot reach a solution together, you can contact the consumer protection authority in your country. Disputes that cannot be settled amicably are decided by the competent courts; as a consumer, you can always bring proceedings in the courts of the country where you live.

10. Applicable law

These terms are governed by the law of [Italy / Spain], without prejudice to the mandatory consumer protection rules of the country where you live.